Game Help:Delete Cache Files - Revision history

Simsample: /* Delete groups.cache */

2012-12-31T00:01:19Z

‎Delete groups.cache

Whiterider at 01:05, 2 July 2010

2010-07-02T01:05:33Z

Whiterider at 21:30, 16 May 2009

2009-05-16T21:30:53Z

HystericalParoxysm at 09:28, 11 April 2007

2007-04-11T09:28:39Z

HystericalParoxysm at 09:28, 11 April 2007

2007-04-11T09:28:10Z

HystericalParoxysm at 20:50, 28 February 2007

2007-02-28T20:50:34Z

HystericalParoxysm at 14:29, 12 February 2007

2007-02-12T14:29:34Z

New page

{{GameHelpHeader}}

==Game Help: Delete Cache Files==

This article explains how to remove temporary cache files created by the game. If those cache files become corrupted, or have grown too large, it can cause problems.

Deleting cache files can help with:

* Sims 2 or Body Shop being slow to close.
* Body Shop, Sims 2, or Homecrafter never starting when you attempt to run them.
* Body Shop, Sims 2, or Homecrafter crashing while loading.
* Corrupted or incorrect thumbnails.

Deleting cache files is perfectly safe. The game will generally generate fresh new ones when you load it the next time.

==Delete groups.cache==

Go to My Documents \ EA Games \ The Sims 2 and delete the groups.cache temporary file.

[[Image:Deletegroupscache.jpg]]

See [[Game Help:Groups.cache|this article]] for more info on exactly what groups.cache does.

==Delete cigen.package==

Also in My Documents \ EA Games \ The Sims 2 you will find cigen.package. This file can also be deleted:

[[Image:Deletecigen.jpg]]

==Delete Content Registry and accessory.cache==

These two files may be present in your My Documents \ EA Games \ The Sims 2 folder as well. If they are, they can be deleted as above.

==If some cache files aren't present==

You may go into the My Documents \ EA Games \ The Sims 2 folder and find that not all of the files mentioned above are present. That's okay, and generally does not mean there is a problem. Just delete the ones you have.

==Delete thumbnails==

If you are experiencing shredded, corrupt, blurry, or otherwise incorrect thumbnails, you can delete the contents of the Thumbnails folder safely. You may experience a bit of lag when you browse through your content at first after doing so - Sims 2 or Body Shop will need to regenerate new thumbnails for everything.

To delete your thumbnails, you can just delete the entire contents of the My Documents \ EA Games \ The Sims 2 \ Thumbnails folder:

[[Image:Deletethumbnails.jpg]]

==Still not working?==

If you are still experiencing:

* Sims 2 or Body Shop being slow to close:
<blockquote>Try a [[Game Help:System Checkup|System Checkup]] to make sure your computer is running at peak efficiency. Clean up old projects as described on [[Game Help:Body Shop]], and [[Game Help:Organizing Custom Content|clean up and organize your custom content]]. Generally, the less content you have, the quicker the everything will close.</blockquote>

* Body Shop, Sims 2, or Homecrafter never starting when you attempt to run them, or crashing when loading:
<blockquote>If you are getting actual error messages, try looking for more information on your specific error. If things just aren't running, or sitting in the task manager but never coming up, try removing your [[Game Help:User Files|user files]] to see if that's the issue. If that fails it may be time for a [[Game Help:System Checkup|system checkup]] to make sure it's not a problem with something else on your computer.</blockquote>

* Corrupted or incorrect thumbnails:
<blockquote>If you have deleted your thumbnails, and the new ones are regenerated blurry, crunchy, or corrupted, you may have a problem. Blurry and crunchy thumbnails can often be a sign of a low-powered graphics card that is becoming over-strained. For more information on graphics cards, including identifying what type you have, finding out if it's a good one, updating graphics drivers, how to reduce/minimize strain, and more, see [[Game Help:Graphics Cards]].</blockquote>



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 ==Related Links==
+{{GameHelpHeader}}
 [[Category:Game Help]]

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 [[Image:Deletegroupscache.jpg]]
-See [[Game Help:Groups.cache|this article]] for more info on exactly what groups.cache does.
+See [[http://modthesims.info/showthread.php?t=67356 this page]] for more info on exactly what groups.cache does.
-−
 ==Delete cigen.package==

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 * Body Shop, Sims 2, or Homecrafter never starting when you attempt to run them, or crashing when loading:
-<blockquote>If you are getting actual error messages, try looking for more information on your specific error.  If things just aren't running, or sitting in the task manager but never coming up, try removing your [[Game Help:User Files|user files]] to see if that's the issue.  If that fails it may be time for a [[Game Help:System Checkup|system checkup]] to make sure it's not a problem with something else on your computer.</blockquote>
+<blockquote>If you are getting actual error messages, try looking for more information on your specific error.  If things just aren't running, or sitting in the task manager but never coming up, try removing your [[Game Help:Game Problem|user files]] to see if that's the issue.  If that fails it may be time for a [[Game Help:System Checkup|system checkup]] to make sure it's not a problem with something else on your computer.</blockquote>
 * Corrupted or incorrect thumbnails:

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 {{GameHelpHeader}}
 ==Game Help: Delete Cache Files==
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 Deleting cache files is perfectly safe.  The game will generally generate fresh new ones when you load it the next time.
 ==Delete groups.cache==
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 See [[Game Help:Groups.cache|this article]] for more info on exactly what groups.cache does.
 ==Delete cigen.package==
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 [[Image:Deletecigen.jpg]]
 ==Delete Content Registry and accessory.cache==
 These two files may be present in your My Documents \ EA Games \ The Sims 2 folder as well.  If they are, they can be deleted as above.
 ==If some cache files aren't present==
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 [[Image:Deletethumbnails.jpg]]
 ==Still not working?==
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 <!-- cigen cigen.package groups groups.cache thumbnails delete temporary cache files -->
-{{GameHelpHeader}}