Difference between revisions of "Game Help:Before Posting a Help Question"

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=Before Posting a Help Question=
 
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This mini-wizard will help you find the solution to most problems with The Sims 2.  The most common issues are listed here, and 99.9% of problems users have can be resolved by reading these FAQs and doing as they suggest.
  
=Before Posting a Help Question=
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==Don't just read - DO!==
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[[Image:Chatcreate.jpg|right]]Please the titles of each of the following items listed and see if they apply to your issue or question.  Almost every problem will be resolved if you read the items listed below and follow the suggestions.  Remember, if you find an applicable FAQ, you need to actually do what it says, following along step by step.  Just reading a FAQ but not doing what it says won't do anything to fix your problem!
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=Do this first!=
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* Is your '''game not working'''? 
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* Does your '''game not work as it should'''? 
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* Are you getting '''errors, jumping sims, or are things acting strangely'''? 
 +
* Does your '''game crash on loading'''?  Does your '''game not load at all'''?
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* Do '''lots sit forever on the loading screen''' or does the '''game crash while loading lots'''?
 +
 
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* Do you have <big>'''any other general game problem, glitch, error, or weirdness'''?</big>
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Most problems are caused by bad, outdated, or conflicting custom content, problems with user files, or having an unpatched game.  The following FAQ will identify if any of those are the cause of your issue, and help you resolve it if it is. 
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It usually takes no more than 15 minutes to go through the steps in this FAQ, and you must rule out custom content, user files, and an unpatched game before continuing.  '''Do each step of this FAQ in order before continuing!  Don't just read it - do the steps!'''
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:: [[Image:RightArrow.gif]]  '''<big>[[Game Help:Game Problem|The Game Problem FAQ]]</big>'''
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==Custom Content==
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* Is your '''problem related to custom content'''?
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* Do you need to know '''how to download or install custom content'''?
 +
* Does '''some, all, or none of your custom content show up'''?
 +
* Do you need to know '''how to use ZIP or RAR files'''?
 +
* Do you want to '''organize your content''' or '''clean out your downloads'''?
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* Do you need to '''find bad or unwanted custom content'''?
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:: [[Image:RightArrow.gif]] '''<big>[[Game Help:Installing Custom Content|Installing Custom Content]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:Downloading for Fracking Idiots 10|Where to Look for Content Once Installed]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:GCCTSU|Getting Custom Content to Show Up]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:Organizing Custom Content|Organizing and Cleaning Out Custom Content]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:RAR|RAR Files]] / [[Game Help:ZIP|ZIP Files]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:Finding Problem Custom Content|Finding Problem Custom Content]]</big>
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==Installing/Uninstalling==
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 +
* Are you having a '''problem with installing'''?
 +
 
 +
* Do you '''need to uninstall''' the game?
 +
 
 +
* Has a '''problem just come up since you've installed a new expansion'''?
 +
 
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* Are you looking for '''info or having trouble installing patches'''?
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:: [[Image:RightArrow.gif]] '''<big>[[Game Help:Install|Install]]'''
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:: [[Image:RightArrow.gif]] '''[[Game Help:Uninstall|Uninstall]]'''
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:: [[Image:RightArrow.gif]] '''[[Game Help:Preparing for the Next Expansion|Preparing for the Next Expansion]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:Red Flashing Walls|Red Flashing Walls]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:GCCTSU|Getting Custom Content to Show Up]]
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:: [[Image:RightArrow.gif]] '''[[Game Help:Patching Your Game|Patching Your Game]]</big>
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==Cheats==
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* Are you '''looking for a particular cheat''' for the game?
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 +
* Do you need to know how to '''turn objects on an angle or 45 degrees'''?
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:: [[Image:RightArrow.gif]] '''<big>[[Game Help:Cheats|Full Cheat List (with instructions!)]]</big>
  
This mini-wizard will help you find the solution to 99% of problems with the game.
 
  
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==Creating==
  
==Read the FAQs and do what they say!==
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* Are you '''trying to create something'''?
  
[[Image:Chatcreate.jpg|right]]Please read the headings on each of the following pages and see if they apply to your issue.  MOST problems will be resolved if you actually read the following headings and choose the one that applies to you!
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* Do you want to '''make or modify clothing, hair, makeup, accessories, sims, walls, floors, hacks, objects, or lots'''?
  
Remember, you actually need to DO what the FAQ says, following along step by step.  If it tells you to move files, then move those files.  Just reading a FAQ won't do anything to fix your problem!
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* Do you want '''tips, instructions, and tutorials to help you make custom content'''?
  
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* Do you want '''feedback on your creations''' so you can make sure it's perfect before you upload?
  
==Read, don't just post!==
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* Do you need to know MTS2's '''standards and guidelines''' for uploads?
  
Please do NOT post in MTS2's Game Help section until you have actually read the FAQs and followed them.  Users who post about issues covered in the FAQs without having obviously tried their solutions will have their threads locked with a recommendation to go read the FAQs.  Save yourself some time and effort and read these first!
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* Do you need to know '''how to upload to MTS2'''?
  
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* Are you ready to '''upload your creations to MTS2'''?
  
==When you have read the above...==
 
  
Make sure you read the above information.  When you have read and understand every word of it, choose one of the following links...
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:: [[Image:RightArrow.gif]] '''<big>[[MTS2:Create|MTS2's Create Section]]
  
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:: [[Image:RightArrow.gif]] '''[http://www.modthesims2.com/forumdisplay.php?f=473 MTS2's Creator Feedback Forum]
  
{{WizardOption
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:: [[Image:RightArrow.gif]] '''[[MTS2:Creator Guidelines|MTS2's Creator Guidelines]]
|link=Game Help:Before Posting a Help Question 2
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|text='''I have read about what I need to do before posting a help question, and I will not post a question until I have read the relevant FAQs and done what they say.
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}}
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{{WizardOption
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:: [[Image:RightArrow.gif]] '''[http://www.modthesims2.com/upload.php MTS2's Upload Wizard]</big>
|link=Game Help:Inability to read FAQs
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|text='''Whatever, I don't need to read the FAQs. Just let me post already!'''
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}}
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Revision as of 21:41, 31 May 2008

Before Posting a Help Question

This mini-wizard will help you find the solution to most problems with The Sims 2. The most common issues are listed here, and 99.9% of problems users have can be resolved by reading these FAQs and doing as they suggest.

Don't just read - DO!

Chatcreate.jpg
Please the titles of each of the following items listed and see if they apply to your issue or question. Almost every problem will be resolved if you read the items listed below and follow the suggestions. Remember, if you find an applicable FAQ, you need to actually do what it says, following along step by step. Just reading a FAQ but not doing what it says won't do anything to fix your problem!


Do this first!

  • Is your game not working?
  • Does your game not work as it should?
  • Are you getting errors, jumping sims, or are things acting strangely?
  • Does your game crash on loading? Does your game not load at all?
  • Do lots sit forever on the loading screen or does the game crash while loading lots?
  • Do you have any other general game problem, glitch, error, or weirdness?

Most problems are caused by bad, outdated, or conflicting custom content, problems with user files, or having an unpatched game. The following FAQ will identify if any of those are the cause of your issue, and help you resolve it if it is.

It usually takes no more than 15 minutes to go through the steps in this FAQ, and you must rule out custom content, user files, and an unpatched game before continuing. Do each step of this FAQ in order before continuing! Don't just read it - do the steps!


RightArrow.gif The Game Problem FAQ


Custom Content

  • Is your problem related to custom content?
  • Do you need to know how to download or install custom content?
  • Does some, all, or none of your custom content show up?
  • Do you need to know how to use ZIP or RAR files?
  • Do you want to organize your content or clean out your downloads?
  • Do you need to find bad or unwanted custom content?


RightArrow.gif Installing Custom Content
RightArrow.gif Where to Look for Content Once Installed
RightArrow.gif Getting Custom Content to Show Up
RightArrow.gif Organizing and Cleaning Out Custom Content
RightArrow.gif RAR Files / ZIP Files
RightArrow.gif Finding Problem Custom Content


Installing/Uninstalling

  • Are you having a problem with installing?
  • Do you need to uninstall the game?
  • Has a problem just come up since you've installed a new expansion?
  • Are you looking for info or having trouble installing patches?


RightArrow.gif Install
RightArrow.gif Uninstall
RightArrow.gif Preparing for the Next Expansion
RightArrow.gif Red Flashing Walls
RightArrow.gif Getting Custom Content to Show Up
RightArrow.gif Patching Your Game


Cheats

  • Are you looking for a particular cheat for the game?
  • Do you need to know how to turn objects on an angle or 45 degrees?


RightArrow.gif Full Cheat List (with instructions!)


Creating

  • Are you trying to create something?
  • Do you want to make or modify clothing, hair, makeup, accessories, sims, walls, floors, hacks, objects, or lots?
  • Do you want tips, instructions, and tutorials to help you make custom content?
  • Do you want feedback on your creations so you can make sure it's perfect before you upload?
  • Do you need to know MTS2's standards and guidelines for uploads?
  • Do you need to know how to upload to MTS2?
  • Are you ready to upload your creations to MTS2?


RightArrow.gif MTS2's Create Section
RightArrow.gif MTS2's Creator Feedback Forum
RightArrow.gif MTS2's Creator Guidelines
RightArrow.gif MTS2's Upload Wizard
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