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| − | {{Sims3GameHelpHeader}}
| + | ## REDIRECT [[Game Help:EADM Issues]] |
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| − | If you encounter issues while downloading Store/Exchange items or when trying to patch or Launcher won't even start, then maybe the issues is not the Launcher but EADM. Try suggestions as listed below.
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| − | ==Uninstall & reinstall EADM==
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| − | # What EADM version are you using? | + | |
| − | #:To check for EADM version: | + | |
| − | #:<span class="plainlinks">[http://thumbs2.modthesims2.com/img/1/5/1/5/0/0/2/MTS2_ellacharm3d_1059928_EADM_version.png http://thumbs2.modthesims2.com/img/1/5/1/5/0/0/2/MTS2_ellacharm3d_1059928_EADM_version.png]</span>
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| − | #*hover over the EADM logo in upper left corner of the program window
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| − | #*or if you have the icon on the system tray, right-click on this icon and then click on "About".
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| − | #Have you tried uninstalling, redownload and reinstall EADM? Seems that certain versions of the EADM are buggy.
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| − | #*Manual Uninstall - [https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=11090 here]
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| − | #*Redownload the current version - [https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=11083&p_created=1131562565&p_sid=lvOhFfUj&p_accessibility=0&p_redirect=&p_lva=11090&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAwNSwxMDA1JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTE*&p_li=&p_topview=1#01 here] (v6.0.4.10)
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| − | # Allow Adobe Air to install and then update.
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| − | #* If Adeobe Air had been installed previously with earlier versions of EADM, you will not be prompted to install it again.
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| − | # Reboot the system.
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| − | # After a reboot, EADM might prompt you for another update, let it complete as necessary.
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| − | [[Category:Game Help]]
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| − | [[Category:Sims 3]]
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