Game Help:Getting Custom Content to Show Up 9
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Lots Don't Appear
Installed Lots Aren't Showing Up
There are two reasons why a lot doesn't appear in the Lots & Houses Bin: either the lot isn't compatible with your game or it didn't install correctly.
First check to see if the lot is compatible with your game. Do you have the correct expansion packs installed? If you don't then either the lot won't appear or it will crash/freeze your game when you try to select it.
If the lot is compatible then it didn't install correctly. Close the game and delete anything that's in the Teleport folder; "C:\Documents and Settings\Username\My Documents\EA Games\The Sims 2\Teleport". Then redownload and reinstall the lot (if you normally use Q-Xpress, don't, download and install manually).
You're going to use Clean Installer to install the lot instead of the Maxis Installer. Open the lot file with Clean Installer and uncheck everything except for the following: lotSegmentForUpload and any terrain paints.
Click Next: Sims Don't Appear to continue...
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