Game Help:Before Posting a Help Question

Before Posting a Help Question

This mini-wizard will help you find the solution to most problems with The Sims 2. The most common issues are listed here, and 99.9% of problems users have can be resolved by reading these FAQs and doing as they suggest.

Don't just read - DO!

Please the titles of each of the following items listed and see if they apply to your issue or question. Almost every problem will be resolved if you read the items listed below and follow the suggestions. Remember, if you find an applicable FAQ, you need to actually do what it says, following along step by step. Just reading a FAQ but not doing what it says won't do anything to fix your problem!

Do this first!

• Is your game not working?
• Does your game not work as it should?
• Are you getting errors, jumping sims, or are things acting strangely?
• Does your game crash on loading? Does your game not load at all?
• Do lots sit forever on the loading screen or does the game crash while loading lots?

• Do you have any other general game problem, glitch, error, or weirdness?

Most problems are caused by bad, outdated, or conflicting custom content, problems with user files, or having an unpatched game. The following FAQ will identify if any of those are the cause of your issue, and help you resolve it if it is.

It usually takes no more than 15 minutes to go through the steps in this FAQ, and you must rule out custom content, user files, and an unpatched game before continuing. Do each step of this FAQ in order before continuing! Don't just read it - do the steps!

The Game Problem FAQ

Custom Content

• Is your problem related to custom content?
• Do you need to know how to download or install custom content?
• Does some, all, or none of your custom content show up?
• Do you need to know how to use ZIP or RAR files?
• Do you want to organize your content or clean out your downloads?
• Do you need to find bad or unwanted custom content?

Installing Custom Content

Where to Look for Content Once Installed

Getting Custom Content to Show Up

Organizing and Cleaning Out Custom Content

RAR Files / ZIP Files

Finding Problem Custom Content

Installing/Uninstalling

• Are you having a problem with installing?

• Do you need to uninstall the game?

• Has a problem just come up since you've installed a new expansion?

• Are you looking for info or having trouble installing patches?

Install

Uninstall

Preparing for the Next Expansion

Red Flashing Walls

Getting Custom Content to Show Up

Patching Your Game

Cheats

• Are you looking for a particular cheat for the game?

• Do you need to know how to turn objects on an angle or 45 degrees?

Full Cheat List (with instructions!)

Creating

• Are you trying to create something?

• Do you want to make or modify clothing, hair, makeup, accessories, sims, walls, floors, hacks, objects, or lots?

• Do you want tips, instructions, and tutorials to help you make custom content?

• Do you want feedback on your creations so you can make sure it's perfect before you upload?

• Do you need to know MTS2's standards and guidelines for uploads?

• Do you need to know how to upload to MTS2?

• Are you ready to upload your creations to MTS2?

MTS2's Create Section

MTS2's Creator Feedback Forum

MTS2's Creator Guidelines

MTS2's Upload Wizard